FLUENT Legal Medical and Adult Use Cannabis Delivery Program in New York
At FLUENT, we prioritize a convenient and accessible shopping experience for our patients and caregivers. We are excited to announce the expansion of our legal cannabis delivery service, now offering both medical and adult-use delivery in select regions of New York State. For medical delivery, we serve 20+ counties across the state. Adult-use delivery is available from our New York City and Kingston locations, with plans to expand to additional regions in the near future.
Delivery Service
We are accepting orders placed via phone call for White Plains, Syracuse, and online for Kingston and Manhattan. To schedule a delivery by phone order, please call us (914) 437-7898, ext 5. For a seamless experience, please read the following:
Call to schedule your delivery
914.437.7898
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- Patients must be registered with FLUENT by providing us with an active NYS Medical Cannabis patient certification prior to placing a delivery order.
- New and returning patients can send their documents to info@etainhealth.com. Once a patient’s account is updated in our system, a valid state issued photo ID must be presented upon receiving an order.
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- Adults 21+ can place orders for adult-use delivery in select regions of New York State. We deliver from New York City and Kingston to eligible areas (see list below).
- Recipient Requirement: The person named on the order must be present with a valid government-issued photo ID at the time of delivery.
- Delivery Restrictions:
- Deliveries must be received by the person whose name is on the order.
- We cannot deliver to anyone other than the individual named in the order, and only upon verifying the identity and age of the individual.
- Deliveries are only permitted in New York State (in participating regions) and cannot be delivered to: Anyone inside a motor vehicle, locations other than residential properties, including short- and long-term residences and private businesses, public buildings, spaces, or parks, and Community Centers, school grounds, daycare centers, or houses of worship.
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- Accepted payment: We are currently accepting cash and Canpay.
- Order minimum: A $100 minimum order after discounts is required.
- Placed before 5pm for next day delivery: Any order changes after 5pm may delay the date of delivery.
- Delivery updates: Reply ‘Yes’ to OnFleet messages from (833) 429-4786.
- Exchanges: Any order that requires a product exchange follow-up must be done in-store.
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- Accepted payment: Pay By Bank, available at online checkout.
- Order minimum: $100 before tax.
- Ordering Window: Orders can be placed up to six days in advance, but we recommend ordering two days prior to your desired delivery date to ensure availability.
- Delivery updates: Reply ‘Yes’ to OnFleet messages from (833) 429-4786.
- No exchanges: Any order that requires a product exchange follow up must be done in store.
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Kingston schedule by county: (Medical and Adult use)
- Columbia County: Friday
- Delaware County: Wednesday
- Dutchess County: Friday
- Greene County: Wednesday
- Orange County: Thursday
- Rockland County: Thursday
- Sullivan County: Thursday
- Ulster County: Wednesday & Thursday
New York City schedule by county: (Medical and Adult use)
- Brooklyn County: Tuesday
- Staten Island County: Tuesday
- Queens County: Wednesday
- Nassau County: Wednesday
- Manhattan: Tuesday to Saturday (Same day delivery available!)
Syracuse schedule by county: (Medical use only)
- Columbia County: Friday
- Delaware County: Wednesday
- Dutchess County: Friday
- Greene County: Wednesday
- Orange County: Thursday
- Rockland County: Thursday
- Sullivan County: Thursday
- Ulster County: Wednesday & Thursday
White Plains schedule by county: (Medical use only)
- Bronx County: Tuesday – Saturday
- Putnam County: Tuesday – Saturday
- Westchester County: Tuesday – Saturday
**All AU delivery orders must be ordered online and paid for at checkout with the “pay by bank” option.
***Payment for medical delivery is accepted in cash, Canpay or pay by bank. Pay by bank can only be utilized when ordering online. Cash and CanPay payment will be collected upon delivery. To utilize CanPay, please register at canpaydebit.com at least one day prior to delivery to confirm appropriate spending limit.
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